We Take Care of What Matters most, your Family

Care for the elderly, those with chronic illnesses, and people in situations of dependency.

Hire one of our services and get:




    * Applicable to contracts for Kit Asiste €33.99/month (VAT included) and Kit Asisten Premium €39.90/month (VAT included). In the Canary Islands, the final amount will be calculated based on the corresponding tax rate (IGIC 7%). Offer valid from March 1 to April 30, 2026, and only for new customers. This promotion cannot be combined with other offers. Not applicable to the purchase of additional items beyond the standard kit. An 18-month contract is required; failure to comply will result in a €250 penalty and the return of the devices to the customer service department of an El Corte Inglés store. Failure to return the devices will result in an increased penalty: €268 for the Premium Assist Kit and Assist Kit (includes button and central unit), €89.90 for the SOS Smartwatch, and €22 for the emergency button and €81 for the voice activator. In all cases, the terms and conditions of the contract will apply. For further information or clarification, please contact us. SICOR Alarams El Corte Inglés, S.L.

    Teleassistance for home and outdoors

    No Telephone Line Needed!

    Trustpilot

    Health

    Assistance by specialized professionals: doctors, social workers, psychologists, personal assistants…
    With person-centered care, adapting to the needs of each user and particular situation.
    We make personalized telephone reminders for medication intake, medical appointments, test appointments, and therapies…

    Falls

    Falls are the most frequent domestic accident and one of the main fears for our elderly.
    From our devices, you can alert us in case of a fall, establishing “hands-free” communication and receiving immediate help.

    Loneliness

    A third of our elderly experience Emotional Loneliness, which manifests as a lack of motivation to do activities, sadness, anxiety, and depression.
    Through our service, we carry out regular telephone monitoring by a personal advisor, as well as telephone care by our Psychologists.

    Disorientation Outdoors

    One of the concerns that arises in the elderly and their families is the possibility of suffering disorientation when leaving home.
    Our system establishes safe control zones so that, if they are exceeded, it generates an alarm to the Emergency Center, geolocating the person at all times and immediately offering the necessary help.

    Support for the Family Caregiver

    Family members and caregivers are the pillars of support in the care of the elderly. The SICOR Teleassistance El Corte Inglés service is your best ally to collaborate and support them in their care through the resources we make available to you.

    We Assist You and are there for You in any Situation!

    Devices equipped with fall detection.

    Activation of emergency calls by voice.

    Discover all our services

    Our DNA

    SICOR Teleassistance El Corte Inglés combines home care with mobile Teleassistance, to be with you at any time and from anywhere.
    A service intended for both users and their families.

    We address health needs, reducing domestic risks and alleviating loneliness.

    Learn more about us
    Our professionals

    Quality in People Care

    24h Doctors

    Immediate telephone assistance 24 hours a day, 365 days a year. No limit to consultations.

    Social Workers

    Personalized and specialized guidance for the elderly and those in situations of dependency, for access to services, social resources, aid, legislation, etc.

    Psychologists

    Telephone guidance for emotional support in situations of loneliness, anxiety, sadness, depression, grief, cognitive impairment, etc.

    Personal Assistants

    A dedicated professional for the individual, who is in continuous contact.

    Technical Support Professionals

    Permanent technical telephone assistance, guaranteeing the continued operation of our devices.

    Discover your Kit

    We help you choose the best option to protect your family.

    Sign up now

    PERSONAL ASSISTANT

    How can we help you?

    How to contract the teleassistance service?

    We make it easy for you to start enjoying our teleassistance services as soon as possible. From the first call we will be with you guiding you at all times to know the home care service that best suits your needs and those of your family, thus achieving a very simple and immediate contracting process.

    1. We call you and inform you of everything you need to know.
    2. Answer a few simple questions to adjust the service to your needs.
    3. Start using it. From the first day, you will be protected and connected.
    We call you

    Technology at the Service of People

    It allows us to provide the best care for your family inside and outside the home

    Kit Asiste Premium

    App Sicor ASISTE
    App Sicor ASISTE Family
    SmartWatch Asiste
    Smart speaker
    Control panel
    Emergency button
    Sign up now

    Asiste Kit

    App Sicor ASISTE
    App Sicor ASISTE Family
    Control panel
    Emergency button
    Sign up now

    available in
    two colors

    Kit Smartwatch Asiste

    App Sicor ASISTE Family
    SmartWatch Asiste
    Sign up now

    Technology at the Service of People

    It allows us to provide the best care for your family inside and outside the home

    Assist Kit with SOS smart watch

    Central unit
    Voice activator
    Emergency button
    SOS smart watch
    App sicorASISTE
    App sicorASISTE Family
    Sign up now

    Legal Terms

    Central unit

    It has a high-power speaker and microphone.
    Hands-free communication with very amplified volume.
    It is self-installable, it connects to a plug.
    It can be taken to a second home.
    Includes SIM card with unlimited calls.
    Auxiliary battery with autonomy greater than 24 hours.

    Emergency button

    Possibility of contracting additional units

    Wireless button that activates the central unit.
    Each person associated with the service can have their own.
    In the form of a pendant or bracelet.
    Water resistant, can be used in the shower.
    Hypoallergenic cord with magnetic closure anti-strangulation system.
    Emits in the European Social Frequency (869.225Mhz) compatible with pacemakers and personal medical equipment.

    Voice activator

    Possibility of contracting additional units

    “Help me, help me” activates an automatic call.
    It is an additional speaker and microphone.
    It can be located anywhere in the house.
    It does not need to be connected to electricity, it has its own batteries.
    Additionally, it has an emergency button.

    SOS smart watch

    Possibility of contracting additional units

    It has a built-in SIM, with unlimited data and calls.
    Battery life, up to 3 days.
    Touch screen, allows easy scrolling through all menus.
    Emergency button with communication via “hands-free” to our Care Center.
    Geolocation: from the Central and by family members.
    Automatic detection of major falls with subsequent immobilization, generating communication with our Emergency Center.
    Pedometer: step measurement.
    Biometric measurement of heart rate and blood pressure.

    App sicorASISTE

    Easy installation on the user’s Smartphone from Google Play and
    App Store.
    Each person associated with the service will have access.
    Communication by emergency button with the Central 24 hours a day, every day.
    From the Central, you can know the geographical position in real time.
    It has an accessible floating button from other applications.
    Personal agenda, to request appointments for medical, psychological and/or social orientation telephone appointments.
    Telephone teleshopping at home in El Corte Inglés Centers.

    sicorASISTE Family App

    Easy installation on the family member’s Smartphone from Google Play and
    App Store.
    The user will authorize access to the App to the family member they consider.
    Allows you to know the geographical position of the person’s device in real time.
    Access to a history of the route taken.
    Definition of security geozones.

    Central unit

    It has a high-power speaker and microphone.
    Hands-free communication with very amplified volume.
    It is self-installable, it connects to a plug.
    It can be taken to a second home.
    Auxiliary battery with autonomy greater than 24 hours.
    Includes SIM card with unlimited calls.

    Emergency button

    Wireless button that activates the central unit.
    Each person associated with the service can have their own.
    In the form of a pendant or bracelet.
    Water resistant, can be used in the shower.
    Hypoallergenic cord with magnetic closure anti-strangulation system.
    Emits in the European Social Frequency (869.225Mhz) compatible with pacemakers and personal medical equipment.

    Voice activator

    “Help me, help me” activates an automatic call.
    It is an additional speaker and microphone.
    It can be located anywhere in the house.
    It does not need to be connected to electricity, it has its own batteries.
    Additionally, it has an emergency button.

    Smartwatch Assists

    It has a built-in SIM, with unlimited data and calls.
    Battery life, up to 3 days.
    Touch screen, allows easy scrolling through all menus.
    Emergency button with communication via “hands-free” to our Care Center.
    Geolocation: from the Central and by family members.
    Automatic detection of major falls with subsequent immobilization, generating communication with our Emergency Center.
    Pedometer: step measurement.
    Biometric measurement of heart rate and blood pressure.

    App sicorASISTE

    Easy installation on the user’s Smartphone from Google Play and
    App Store.
    Each person associated with the service will have access.
    Communication by emergency button with the Central 24 hours a day, every day.
    From the Central, you can know the geographical position in real time.
    It has an accessible floating button from other applications.
    Personal agenda, to request appointments for medical, psychological and/or social orientation telephone appointments.
    Telephone teleshopping at home in El Corte Inglés Centers.

    sicorASISTE Family App

    Easy installation on the family member’s Smartphone from Google Play and
    App Store.
    The user will authorize access to the App to the family member they consider.
    Allows you to know the geographical position of the person’s device in real time.
    Access to a history of the route taken.
    Definition of security geozones.
    Configure your service

    Latest technology at the service of your family

    Users App

    Application from which the user can request appointments for the medical services offered by SICOR teleasistencia El Corte Inglés and request assistance from anywhere.

    Family App

    Specific application for family members. You will have continuous contact with your family member to know their location in real time, their travel route and, if you wish, establish security geozones.

    And also

    National Coverage

    No Telephone Line Needed

    Self-installable

    Free Shipping

    Take it wherever You Want

    Sign up now
    Our services

    Always Attended, Always at your Disposal

    The Teleassistance of SICOR Teleassistance El Corte Inglés takes into account the independence of users, which is why our services care for and accompany you at all times, wherever you are. Your well-being is the most important thing.

    Sign up now

    Request help from anywhere.

    Devices that adapt to you and your way of life.

    With you 24 hours a day, 365 days a year.

    Always together to help you with whatever you need.

    Assistance for all.

    Much more than a telecare service.

    Discover all our services
    How can I contract SICOR Teleassistance El Corte Inglés?

    Our Teleassistance Service

    Quickly and easily, you can count on the care and attention of
    SICOR Teleassistance El Corte Inglés.
    We are with you 24 hours a day, both inside and outside your home.

    Sign up now

    Contact

    Contact us by phone, email or by filling out our form to learn about all the services of SICOR teleassistance
    El Corte Inglés.

    Sign Up

    Our personal assistant will guide you to contract the services that best suit your needs and those of your family.

    Activate

    Once you receive your devices by courier, their activation will be quick and easy. If you need it, we will guide you throughout the activation process.

    Enjoy

    Start enjoying the tranquility, well-being and autonomy in your home, thanks to our immediate response service. We will be with you whenever you need it.

    Testimonials

    During the holidays, a grandson pressed the equipment and left without anyone staying at home. After not being able to locate us, they called the emergency service. When we returned, it was resolved with the firefighters, we apologized, and at the same time we felt happy and calm to verify that the telecare worked very well.
    VBGUser
    The Service is the most complete I know in the sector. From attention in an emergency situation to active monitoring of the well-being of customers, the help provided with medication, appointments, etc. It stands out for its contents and for the kindness and good work of its employees. In my opinion it is a 10.
    VCBFamily member
    Being able to help when they need us, being company, comfort, enjoying little moments talking, sharing smiles… I feel fortunate to be able to contribute to all that every day.
    VBGProfessional
    I am very happy with telecare. At home it is as if I had a caregiver but when I go out I am still cared for with the smart watch that also measures my blood pressure and many other things.
    CCOUser
    I know that my loved ones can communicate any emergency on the spot and that while they contact me they will take the necessary measures. It is a peace of mind to have this service.
    JRRMFamily member
    It is very gratifying to know that the development of the best technologies in the sector contributes to the well-being of people.
    GPLProfessional
    The Service they give us is like a mother, looking out for us all day. What a relief!
    JBR Y CGVUsers
    I hired SICOR telecare El Corte Inglés for the emergency devices, but I never imagined that they would take care of my parents daily, I have been able to go on vacation with total peace of mind.
    ABGFamily member
    The satisfaction of accompanying people, because we think about emergencies, but the support we give in the day to day is very rewarding, the fact that they make us participants in their lives.
    JAPProfessional
    Frequently asked questions – FAQs

    Resolve all your doubts related to our service, its operation and its benefits.

    See all FAQs

    If you need more details, please contact us.

    Sign up now

    Why is the SICOR teleassistance service from
    El Corte Inglés the best option?

    Because our Telecare service takes care of what really matters to you “Your family”, as El Corte Inglés has done all its life, through a personalized, reliable and top quality service.

    Are there any Necessary Requirements to Contract the Service?

    There is no requirement or documentation to request it. In a simple way you can contact us, by phone, through email or our form in our contact section.

    What Does the Telecare Kit Include?

    A central unit, with a very amplified speaker and microphone, a smart speaker that activates calls by voice, a button in the form of a pendant or bracelet, an App for the user and an App for family members. If you wish, an SOS smart watch.

    Do both the Bracelet and the Pendant Have a Microphone through which You Can Speak?

    The button, remote control unit, serves as a control to activate the central unit and the voice activator through which you speak with the emergency center.

    Do You Attend to all the Elderly People who Live in the Home?

    Yes, additionally each person can have their own SOS smart watch and/or an emergency button.

    How many medical telephone consultations can be made? Do you have to wait to speak to a doctor?

    Medical telephone consultations are carried out with a Family Doctor. The number of consultations is unlimited. They can be done 24 hours a day, every day of the year. Contact with the doctor is immediate.

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