Cookie Policy

Responsible: SICOR Seguridad El Corte Inglés, S.L., with registered office at C/ Maestro Alonso, 24 - 28028 - Madrid (Spain).

Data Protection Officer: dpd@gruposicor.com

In accordance with Article 22 of Law 34/2002 of July 11, 2002, on information society services and electronic commerce (hereinafter, LSSI), in conjunction with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, General Data Protection (hereinafter, RGPD) and Organic Law 3/2018 of December 5, on Data Protection and Guarantee of Digital Rights (hereinafter, LOPDGDD), this website uses navigation cookies - small files containing a series of characters that are sent to your browser from a website's server - own and third party cookies, with the purpose of collecting login or user identification information; reproduction and loading of forms and/or content plug-ins; advertising and statistics; among others. 

To this end, SICOR Seguridad El Corte Inglés, S.L. has proceeded to configure the preferences panel by means of the information inserted in two layers in which it allows you to know in general terms the information associated with it and the acceptance, as well as the preferences in the second layer.

The purpose of this policy is to inform you of the different cookies that SICOR Seguridad El Corte Inglés, S.L. uses, own or third party, exempt or not from the duty to inform and the different means by which you can reject, allow or block them. 

In this Cookies Policy you will find the description and purpose of each of the cookies used, as well as their name, the sending server, their expiration and in some cases the existence of international data transfer.

The legitimacy for the use of strictly necessary or technical cookies is given because the treatment is necessary to comply with a legal obligation under Law 34/2002 Law on Information Services and Electronic Commerce, as well as Opinion 4/2012 of the Article 29 Working Group, created by Directive 95/46/EC.

The legitimacy for the use of cookies for analytics and optimization, personalization, behavioral advertising, as well as rating purposes is based on the consent requested, pursuant to Article 6.1.a) of Regulation (EU) 2017/679.

At SICOR Teleasistencia El Corte Inglés we use cookies in order to provide a better service and give you a better browsing experience. We want to inform you clearly and precisely about the cookies we use, detailing below; what types of cookies we use, how long they remain active, what their purpose is and how you can configure or disable them if you wish.

What types of cookies do we use?

Depending on the entity that manages them:

Own Cookies: These are those that are sent to your computer from our own computers or domains and from which we provide the service you request.

Third-party cookies: These are those that are sent to your computer from a computer or domain that is not managed by us, but by another collaborating entity. For example, those used by social networks, or external content such as Google Maps.

According to the length of time they remain active

Session Cookies

They are temporary cookies that remain in the cookie file of your browser until you leave the website, so that none is recorded on the hard drive of your computer. The information obtained through these cookies is used to analyze web traffic patterns. In the long run, this allows us to provide a better experience to improve the content and facilitate its use.

Persistent Cookies

They are stored in the hard disk and our web reads them every time you make a new visit. A permanent website has a specific expiration date. The cookie will stop working after that date. We generally use these cookies to facilitate your registration and purchase services.

According to purpose

Strictly necessary

These cookies are necessary to facilitate proper navigation through our website and ensure that the content is loaded efficiently, allowing the correct use of the different options or services that exist in it such as making the purchase process or control fraud linked to the security of the service. Analytical and aggregate cookies are included to count site traffic and pages visited.

Analytics and optimization

These cookies are our own or third party cookies that allow us to optimize your experience on the website by evaluating its performance and improve by adding new features.

Customization

They allow us to store user preference information to improve the quality of our services and to offer a better experience through recommended products. Some may be multi-device.

Behavioral advertising

These cookies are used to store information on user behavior obtained through continuous observation. Thanks to them, we can know the browsing habits on the website and display advertising related to your browsing profile.

Valuation

We will retain and evaluate information about your recent visits to our website and/or App and how you navigate through the different sections of our website and/or App in order to analyze and understand how people use our website/App and to make it more intuitive.

How long will we keep the information?

We will keep the information as long as it is necessary for the provision of the requested service, until you express your opposition or until you revoke your consent. In these cases, the information will be duly blocked and we will not be able to use it while it is necessary for the exercise or defense of legal or contractual claims. Once this period of time has elapsed, your data will be definitively deleted.

In cases where we obtain data automatically through cookies, please note that some may be installed for years. However, you can limit their use over time by deleting them from browsers or devices.

How can you configure or disable your cookies?

SET COOKIES

You can revoke the consents given at any time from this page ("Accept and continue") or by using the cookie configurator.

DISABLE COOKIES ALREADY INSTALLED

You can allow, block or delete cookies installed on your computer by configuring your Internet browser options. If you do not allow the installation of cookies in your browser you may not be able to access some of the services and your experience on our website may be less satisfactory. In the following links you have at your disposal all the information to configure or disable your cookies in each browser:

Google Chrome set a link to the following url:(https://support.google.com/accounts/answer/61416?co=GENIE.Platform=Desktop&hl=es

Mozilla Firefox set a link to the following url: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

Internet Explorer set a link to the following url: https://support.microsoft.com/es-es/topic/eliminar-y-administrar-cookies-168dab11-0753-043d-7c16-ede5947fc64d

Safari set a link to the following url: https://support.apple.com/es-es/guide/safari/sfri11471/mac

Safari for iOS (iPhone and iPad) set a link to the following url: https://support.apple.com/es-es/HT201265

Chrome for Android set a link to the following url: https://support.google.com/accounts/answer/61416?co=GENIE.Platform=Android&hl=es

Microsoft edge set a link to the following url:

https://support.microsoft.com/es-es/help/4468242/microsoft-edge-browsing-data-and-privacy

Cookies used on the SICOR Teleasistencia El Corte Inglés website/App.

Below are the different cookies used on the SICOR Teleasistencia El Corte Inglés website. We use our own cookies strictly necessary for user authentication, session maintenance, cart data and online purchase data. First-party cookies are not used by third parties and there is no international transfer. In addition, we use third-party cookies necessary for service providers with whom we have contracted a service:

Cookie Type Cookie Description Supplier name Own or Third Party Cookie Validity
Strictly necessary: These cookies are necessary to facilitate the correct navigation of our website and ensure that the content is loaded efficiently allowing the correct use of the different options or services that exist in it, such as the purchase process.
JSESSIONID Cookie managed by the application server to manage the session ID in J2EE. SICOR telecare El Corte Inglés Own 30 minutes
cookiergpd Cookie with cookie policy accepted SICOR telecare El Corte Inglés Own 2 years
DYN_USER_CONFIRM Allows the confirmation of the profileId stored in DYN_USER_ID, to create a new one if the value does not match. SICOR telecare El Corte Inglés Own 1 month
ucid Cookie for device identification in Gigya SICOR telecare El Corte Inglés Own Session
PHPSEESID These cookies are necessary to facilitate the correct navigation of our website and ensure that the content is loaded efficiently allowing the correct use of the different options or services that exist in it, such as the purchase process. www.ecipic.com From Third Parties 365 days
Analytics and Optimization:
They allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the services provided. To do this, your browsing on our website is analyzed in order to improve the range of products and services we offer.
__utmb It is used to determine new sessions or visits. The cookie is created when the JavaScript library is executed and there is no __utmb cookie. The cookie is updated each time data is sent to Google Analytics. Google From third parties 30 minutes
__utmz Stores the traffic source or campaign that explains how the user reached the site. The cookie is created when the JavaScript library is executed and is updated each time data is sent to Google Analytics. Google From third parties 6 months
Krux It allows to obtain navigation information, measure and analyze the audience. Salesforce From third parties 13 months
Personalization: They allow us to store the user's preference information to improve the quality of our services and to offer a better experience through recommended products. rr_rcs They allow us to store user preference information to improve the quality of our services and to offer a better experience through recommended products in statistical data. SICOR telecare El Corte Inglés Own 730 days
uc They allow us to store user preference information to improve the quality of our services and to offer a better experience through recommended products in statistical data. richrelevance From third parties 1 year
Mvtid They allow us to store user preference information to improve the quality of our services and to offer a better experience through recommended products in statistical data. richrelevance From third parties 1 year
Behavioral advertising: They allow us to store information on user behavior obtained through continuous observation. Thanks to them, we can know the browsing habits on the Internet and display advertising related to the user's browsing profile. DoubleClick These cookies have an advertising purpose. They contain a unique randomly generated value that allows the Platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data. Google From third parties 1 month
Facebook Custom Audience These cookies have an advertising purpose. They contain a unique randomly generated value that allows the Platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data. Facebook From third parties 3 months
Krux These cookies have an advertising purpose. They contain a unique randomly generated value that allows the Platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data. Salesforce From third parties 6 months
Valuation: They allow the generation of anonymous identifiers for the correct functioning of customer opinions on purchased products. BVSID Allow to generate anonymous identifiers for the correct functioning of customer opinions on purchased products Bazaarvoice of third parties 1 year
BVID Allow to generate anonymous identifiers for the correct functioning of customer opinions on purchased products Bazaarvoice of third parties 1 year
BVBRANDID Allow to generate anonymous identifiers for the correct functioning of customer opinions on purchased products SICOR telecare El Corte Inglés Own 1 day

This Cookies Policy (adapted to the Cookies Guide of the AEPD and the new guidelines of the European Data Protection Committee), may be modified when required by the legislation in force at any time or when there is any variation in the type of cookies used on the website. Therefore, we recommend that you review this policy each time you access our website in order to be properly informed about how and why we use cookies.

SICOR Teleasistencia El Corte Inglés, a service provided by SICOR Seguridad El Corte Inglés, S.L.

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