Social counselling and resource management
We offer a comprehensive social counselling service, providing older adults and their families with the support they need to manage resources, procedures and dependency-related benefits. Our goal is to offer personalised solutions and facilitate access to the available support.
The social counselling and resource management service is designed to help older adults and their families navigate the complex system of benefits and resources available in relation to dependency.
Information and procedures
Our telephone-based social counselling service is designed to provide guidance on the Dependency Care Act, benefits, day centres and administrative procedures. We help manage the entire process so that older adults receive the assistance they need, reducing the family’s administrative burden.
Dependency Care Act and benefits
Access to resources for dependent individuals is governed by the Dependency Care Act, which defines the benefits and support available. We provide clear, accurate information on the types of assistance and the conditions for accessing them, ensuring that all procedures are completed correctly.
Day centres and home care services
We help you find the most suitable day centres, which offer care and activities for older adults, as well as home care services that enable people to continue living at home with the support they need. This support is focused on improving the quality of life of dependent individuals.
Municipal and regional benefits
In addition to national benefits, there are municipal and regional benefits that vary by autonomous community. We guide you on the programmes available in your area, ensuring that you make the most of all the resources at your disposal.
Needs assessment
A crucial part of the process is carrying out a proper needs assessment to determine the most appropriate support for each person. Our team of advisers conducts this assessment comprehensively, taking into account physical and mental health, living conditions and the user’s preferences.
Social support plan
We offer a personalised social support plan with the aim of facilitating access to all the resources and services that best suit the person’s needs. We ensure that each step is carried out correctly and support the family in every decision.
