We Take Care of What Matters most, your Family

Care for the elderly, chronically ill, and people in situations of dependency.

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    Enjoy the service
    in less than 3 days

    Teleassistance for home and outdoors

    We Assist You and are there for You in any Situation!

    Our devices are equipped with fall detection and voice-activated emergency call activation.
    No Telephone Line Needed!

    Discover all our services

    Health

    With person-centered care, adapting to the needs of each user and particular situation.

    Falls

    From our devices, you can alert us in case of a fall, establishing “hands-free” communication and receiving immediate assistance.

    Loneliness

    Through our service, we carry out regular telephone monitoring by a personal advisor, as well as telephone care by our psychologists.

    Disorientation Outdoors

    Our system establishes safe control zones so that, if they are exceeded, an alarm is generated to the Emergency Center, geolocating the person at all times and immediately offering the necessary help.

    Support for the Family Caregiver

    Family members and caregivers are the pillars of support in the care of the elderly. The SICOR telecare El Corte Inglés service is your best ally to collaborate and support them in their care through the resources we make available to you.

    PERSONAL ASSISTANT

    How can we help you?

    We inform you

    From the first call, we will be with you, guiding you at all times to learn about the service that best suits your needs and those of your family, thus achieving a very simple and immediate contracting process.

    Configure your service
    Our professionals

    Quality in People Care

    24h Doctors

    Immediate telephone assistance 24 hours a day, 365 days a year. No limit to consultations.

    Social Workers

    Personalized and specialized guidance for the elderly and situations of dependency, for access to services, social resources, aid, legislation, …

    Psychologists

    Telephone guidance for emotional support in situations of loneliness, anxiety, sadness, depression, grief, cognitive impairment…

    Personal Assistants

    Immediate telephone assistance 24 hours a day, 365 days a year. No limit to consultations.

    Technical Support Professionals

    Immediate telephone assistance 24 hours a day, 365 days a year. No limit to consultations.

    Discover your Kit

    We help you choose the best option to protect your family.

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    Our DNA

    SICOR telecare El Corte Inglés combines home care with mobile telecare, to be with you at any time and from anywhere.
    A service intended for both users and their families.

    We address health needs, reducing home risks and alleviating loneliness.

    Learn more about us
    Our devices

    Technology at the Service of People

    Assist Kit with SOS smart watch

    Central unit
    Voice activator
    Emergency button
    SOS smart watch
    App SICOR telecare El Corte Inglés
    + App SICOR telecare El Corte Inglés Family
    From only €42.90/month
    39
    ’99 €/month No registration fee
    VAT incl.
    Sign up now

    Central unit

    It has a high-power speaker and microphone.
    Hands-free communication with very amplified volume.
    It is self-installable, it connects to a plug.
    It can be taken to a second home.
    Includes SIM card with unlimited calls.
    Auxiliary battery with autonomy greater than 24 hours.

    Emergency button

    Possibility of contracting additional units

    Wireless button that activates the central unit.
    Each person associated with the service can have their own.
    In the form of a pendant or bracelet.
    Water resistant, can be used in the shower.
    Hypoallergenic cord with magnetic closure anti-strangulation system.
    Emits in the European Social Frequency (869.225Mhz) compatible with pacemakers and personal medical equipment.

    Voice activator

    Possibility of contracting additional units

    “Help me, help me” activates an automatic call.
    It is an additional speaker and microphone.
    It can be located anywhere in the house.
    It does not need to be connected to electricity, it has its own batteries.
    Additionally, it has an emergency button.

    SOS smart watch

    Possibility of contracting additional units

    It has a built-in SIM, with unlimited data and calls.
    Battery life, up to 3 days.
    Touch screen, allows easy scrolling through all menus.
    Emergency button with communication via “hands-free” to our Care Center.
    Geolocation: from the Central and by family members.
    Automatic detection of major falls with subsequent immobilization, generating communication with our Emergency Center.
    Pedometer: step measurement.
    Biometric measurement of heart rate and blood pressure.

    App SICOR telecare El Corte Inglés

    Easy installation on the user’s Smartphone from Google Play and
    App Store.
    Each person associated with the service will have access.
    Communication by emergency button with the Central 24 hours a day, every day.
    From the Central, you can know the geographical position in real time.
    It has an accessible floating button from other applications.
    Personal agenda, to request appointments for medical, psychological and/or social orientation telephone appointments.
    Telephone teleshopping at home in El Corte Inglés Centers.

    App SICOR telecare El Corte Inglés Family

    Easy installation on the family member’s Smartphone from Google Play and
    App Store.
    The user will authorize access to the App to the family member they consider.
    Allows you to know the geographical position of the person’s device in real time.
    Access to a history of the route taken.
    Definition of security geozones.

    Latest technology at the service of your family

    Users App

    Application from which the user can request appointments for the medical services offered by SICOR telecare El Corte Inglés and ask for help from anywhere.

    Family App

    Specific application for family members. You will have continuous contact with your family member to know their location in real time, their travel route and, if you wish, establish security geozones.

    Our services

    Always Attended, Always at your Disposal

    The Telecare of SICOR telecare El Corte Inglés takes into account the independence of users, which is why our services care for and accompany you at all times, wherever you are. Your well-being is the most important thing.

    Discover all our services

    Request help from anywhere.

    Devices that adapt to you and your way of life.

    With you 24 hours a day, 365 days a year.

    Always together to help you with whatever you need.

    Assistance for all.

    Much more than a telecare service.

    Testimonials

    During the holidays, a grandson pressed the equipment and left without anyone staying at home. After not being able to locate us, they called the emergency service. When we returned, it was resolved with the firefighters, we apologized, and at the same time we felt happy and calm to verify that the telecare worked very well.
    VBGUser
    The Service is the most complete I know in the sector. From attention in an emergency situation to active monitoring of the well-being of customers, the help provided with medication, appointments, etc. It stands out for its contents and for the kindness and good work of its employees. In my opinion it is a 10.
    VCBFamily member
    Being able to help when they need us, being company, comfort, enjoying little moments talking, sharing smiles… I feel fortunate to be able to contribute to all that every day.
    VBGProfessional
    I am very happy with telecare. At home it is as if I had a caregiver but when I go out I am still cared for with the smart watch that also measures my blood pressure and many other things.
    CCOUser
    I know that my loved ones can communicate any emergency on the spot and that while they contact me they will take the necessary measures. It is a peace of mind to have this service.
    JRRMFamily member
    It is very gratifying to know that the development of the best technologies in the sector contributes to the well-being of people.
    GPLProfessional
    The Service they give us is like a mother, looking out for us all day. What a relief!
    JBR Y CGVUsers
    I hired SICOR telecare El Corte Inglés for the emergency devices, but I never imagined that they would take care of my parents daily, I have been able to go on vacation with total peace of mind.
    ABGFamily member
    The satisfaction of accompanying people, because we think about emergencies, but the support we give in the day to day is very rewarding, the fact that they make us participants in their lives.
    JAPProfessional
    Frequently asked questions – FAQs

    Doubts? Our frequently asked questions

    Resolve all your doubts related to our service, its operation and its benefits.

    See all FAQs

    Why is the SICOR Telecare El Corte Inglés Telecare Service the Best Option?

    Because our Telecare service takes care of what really matters to you “Your family”, as El Corte Inglés has done all its life, through a personalized, reliable and top quality service.

    Are there any Necessary Requirements to Contract the Service?

    There is no requirement or documentation to request it. In a simple way you can contact us, by phone, through email or our form in our contact section.

    What Does the Telecare Kit Include?

    A central unit, with a very amplified speaker and microphone, a smart speaker that activates calls by voice, a button in the form of a pendant or bracelet, an App for the user and an App for family members. If you wish, an SOS smart watch.

    Do both the Bracelet and the Pendant Have a Microphone through which You Can Speak?

    The button, remote control unit, serves as a control to activate the central unit and the voice activator through which you speak with the emergency center.

    Do You Attend to all the Elderly People who Live in the Home?

    Yes, additionally each person can have their own SOS smart watch and/or an emergency button.

    How many medical telephone consultations can be made? Do you have to wait to speak to a doctor?

    Medical telephone consultations are carried out with a Family Doctor. The number of consultations is unlimited. They can be done 24 hours a day, every day of the year. Contact with the doctor is immediate.

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